Strategic UX Redesign Driving +78% CVR in Website Redesign Project

Executive Summary

The previous Virtusize website was not effectively generating inbound leads due to unclear value proposition, lack of a structured sales funnel, and limited visibility of new product features. Prospective clients struggled to understand the product and its benefits, resulting in low engagement and conversions.

The redesign focused on clarifying messaging, restructuring the information architecture into a clear funnel, and strengthening feature-driven storytelling and CTAs.

Results:

  • Conversion rate increased from 1.8% to 3.2% (+78%)

  • +35% growth in qualified inbound leads

  • Bounce rate reduced from 62% to 45%

  • Improved engagement on key product pages (higher CTR, scroll depth, and time on page)

Problem

The old website wasn’t supporting core business goals—it didn’t funnel potential clients toward demos or inquiries and wasn’t effective as a marketing or sales tool.

Through interviews with the Growth and Business teams, I learned that:

  • Many client emails asked for clearer product information.

  • The site didn’t reflect our capabilities or build trust.

  • We needed stronger inbound lead generation rather than outbound outreach.

  • SEO performance was too weak to position us as a leading size-fitting solution.

These gaps made a full redesign necessary.

Process

Analyzed competitor websites to understand positioning, messaging, and feature presentation.

  • Studied best practices for SaaS and e-commerce landing pages, including layout, CTAs, and conversion funnels.

  • Reviewed SEO strategies and content structures used by top-ranking competitors.

  • Defined the project timeline and target audience based on insights gathered.

  • Used findings to guide a redesign focused on clarity, credibility, and stronger inbound conversion.

Research Finding

  • Weak SEO visibility — Virtusize was not appearing as a top search result for size-and-fit solutions, limiting inbound traffic and discovery.

  • Outdated website content — Product messaging and feature pages weren’t optimized for search engines or aligned with current client needs.

  • Lack of backlinks — Few partner brands linked back to Virtusize, reducing domain authority; clients expressed willingness to add backlinks if provided with proper assets.

  • Poor lead quality — The existing “Contact Us” page frequently brought in irrelevant or spam inquiries, highlighting the need for clearer funnels and stronger SEO targeting.

Information Architecture

I developed a new sitemap to reorganize the website’s structure around clearer user journeys and stronger SEO performance.

This included

  • Redefining top-level navigation

  • Grouping related product pages

  • Ensuring key conversion paths such as demos, features, and case studies were easy to discover and access.

Branding and Style Guide

To ensure consistency across the redesigned website, I created a refreshed styling guide that defined the visual foundations of the brand. This included updated typography for clearer hierarchy, a refined color palette optimized for accessibility, and a set of reusable UI components for buttons, cards, and content sections.

Before & After

I collaborated with the CEO and cross-functional managers to refine the design direction and ensure the redesign aligned with business goals. Multiple stakeholder reviews helped clarify priorities and shape a website that better supports inbound leads, SEO, and clear product storytelling.

To see the full redesign check the official website here.

Iterative Design

Guided by business and marketing goals, I redesigned the landing page to feel more human and product-focused updating the hero image, adding a clear mission statement, showcasing product options, and introducing a data-backed credibility section. On the product page, I added a product demo video, simplified modals, created an integration guide visual, and highlighted the product’s AI capabilities to better communicate value.

Next Steps

Following launch, the plan includes monitoring performance, gathering feedback, iterating on key pages, rolling out localization for Japanese and Korean, improving SEO and backlinks, and maintaining the site with ongoing updates and audits.

Key Learnings

Website Development Examples

To see my website development progress in depth, check out my github

More projects

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